Suffolk Palace Diner

Reviews about Suffolk Palace Diner

• 2 / 5

  By Rick Liverano
  Typically the food is good. I do look forward to going there. Tonight I have the twin fillets of sole, one stuffed with spinach and feta the other one stuffed with some type of imitation crab. The spinach was obviously frozen spinach and was very very wet and it was very little feta cheese. I haven't eaten the so called crab stuffing yet. I brought home a gyro platter for my daughter that had 3 pieces of some pre-shaped gyro meat. This is not what I expect from Greek restaurant diner. I expect it carved off a gyro mold not something bought frozen from Costco or Restaurant Depot. I can make that. Over all I was not happy with the meal ,ESP the gyro, when I called to ask I got the guys up front and they seem to have no control so I can't even blame them. This time our experience was not good and not what it has been. I'll go to Maureen's Kitchen for a while on Sunday mornings instead.
  February 16, 2017
• 4 / 5

  By Mike Peppe
  Good grub for a moderate price. The selection is pretty vast. You might find yourself finding reasons to come here after midnight, just for a slice of pasticcio.
  August 29, 2016
• 4 / 5

  By Alex lu
  Came here last night around 7:15pm with my girlfriend and it appeared to be quite busy. We were first on waiting list and just stood off to the side of the counter after being told we could sit next.
  August 27, 2016
• 1 / 5

  By JimBob C
  Suffolk Palace Diner is usually a 5-star "go to" place for us, except for this last time. I'm giving 1 star only because our last visit about a week ago was a bad experience thanks to Lois, our waitress. Lois was inattentive, dismissive and pretty much ignored us. We had to keep reminding her for our drinks at the beginning of our seating when she took our order but much to our dismay, they showed up only after our food came AND only when we reminded her we were thirsty and would really like those beverages that we asked for a looong time ago. We also asked for extra napkins but she never brought them. We needed refills midway through but she never bothered to come by and check on us. Slurping on melting ice because you're desperate for a drink really sucks. I ended up having to ask for more drinks along with the check well after we were done with our meals, after sitting there for about 15 minutes looking around the room for her and trying to get her attention. The diner wasn't filled with a lot of customers either, so there was no excuse other than she just didn't give a crap. I happened to hear Lois on the phone taking an order for someone while I was paying and she was very cold and dismissive to that person as well. I hope the owners read this because, being a person in operations for a firm that has a customer service division, I know how one bad apple could spread a negative perception of a company. If it were up to me, Lois wouldn't be waiting tables, she would be waiting on the unemployment line.
  August 04, 2016